The makers of Serenol guarantee your satisfaction and will accept returns of unopened boxes under the conditions stated below:
Individual Boxes: For returns of individual unopened boxes, please call customer service at 1-800-SERENOL (toll-free) to obtain instructions. Customers are responsible for return shipping costs and only sealed and unopened boxes postmarked within 75 days of purchase will be refunded.
Serenol Monthly Simplicity Membership: You may cancel your participation in the Serenol Simplicity Monthly Membership and obtain instructions for returns by calling customer service at 1-800-SERENOL (toll-free).
Damaged or Defective Product: If you believe you have received a damaged or defective shipment, please call customer service within 10 days to receive a replacement free of charge.
We love our products, and believe you will too. But, just in case you don’t, give us a call and we’ll try to make things right. You can reach us by calling toll-free at 1-800-SERENOL (1-800-737-3665) Monday to Friday 9:00am - 6:00pm EST.